Two Sides of Customer Service: The Dark Side and the Shep Side By Shep Hyken
Three Ways Companies Can Leverage Generative AI To Enhance Customer Service With deep expertise in open CX and EX innovation, Avaya and its alliance ecosystem partners are helping businesses benefit from a wider range of capabilities, expanding what’s possible. New AI-infused levels of service are leading to more satisfied customers – and to business growth. As …
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